Warranty, Privacy, and Shipping Policies

Warranty Information

We stand behind the quality and craftsmanship of our holsters. our 60 day manufacturers warranty will cover any defects. The purchasable lifetime warranty covers the holster no questions asked. Dog chewed it? No problem.

Here’s how it works:

Hassle-Free Returns: Simply contact our customer service team, and we’ll guide you through the return process.

We’re committed to providing you with a holster that you can rely on for years to come. With our purchasable lifetime warranty, you can carry with confidence knowing that your holster is protected.

Shipping Policy

Products are shipped First-Class Shipping (2-5 Days) and tracking information will be provided to the customer.

ANR Design Recommends route package protection at checkout. This insurance will cover the cost of the purchase if anything happens during delivery.

If you receive notification that a package was delivered but the product is not at the delivered location, please reach out to customer service and we will attempt to assist in recovering the missing package.

Current lead times for custom shop holsters are 2-4 weeks. Current lead time for quick ship automations department holsters is 5-7 days.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature; To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page. Online Privacy Policy Only. This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent. By using our site, you consent to our privacy policy.

USE OF COOKIES

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Return Policy & Cancelling Orders:

Custom holster sales are final. Please double check your order before placing it and reach out to customer service ASAP if a problem is discovered.

Due to the nature of the business offering exclusively custom holsters made specifically to order, we do not accept returns. If you ordered incorrectly and have received the holster that you ordered, we do not accept these mistakes as returns.

If we incorrectly manufactured your order, please see the Warranty Policy for instructions.

Customers may be charged a restocking fee of 10% of the value of goods for any unshipped product refunded after the 48 hour grace period, and an inspection and repacking fee of 30% will be charged for any non-defective product that has been received by the customer.