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Support. Warranty. logistics

FAQS

Check these briefings before transmitting. Most inquiries are resolved here.

Warranty is 30 day and there is a purchasable lifetime warranty that covers the holster (no questions asked).

Production & Orders

Standard Lead Time: Custom Holsters 3-5 weeks
Quick Ship Items: 5-7 Business Days.
Please note that lead times are estimates based on current volume and can fluctuate.

Rush Shipping is typically available in custom holster builders. During holiday season rush may be disabled.

Holster orders can be cancelled within 24 hours without any fees. After 24 hours fee is assessed based on the product ordered and production status. 

For orders that have been received: 

Quick Ship holsters may be eligible for return or exchange with a fee on a case by case basis.  

Custom Holster (3-5 week lead time) sales are final once an order has been received. If you have an issue with the product you received please reach out to customer service. 

If you catch it immediately (within 24 hours), submit a ticket using the form on this page with the subject “Order Change.” If the order has already entered production, changes may not be possible.

Fitment & Specs

AFFIRMATIVE. All ANR Design holsters accommodate suppressor height sights (up to .45″) and threaded barrels by default.

If it is not on the dropdown menu, we do not currently have the mold for it. We cannot make custom one-off holsters for firearms we do not possess molds for.

Most of our holsters feature adjustable retention. Locate the Phillips head screws near the trigger guard or light section. Tighten to increase retention, loosen to decrease it. We recommend using thread locker once you find your sweet spot. If you are still having issues please submit a ticket and we will assist.

Logistics & Route

Route is a third-party protection service that covers your order in the event of loss, theft, or damage in transit. We highly recommend keeping this active for high-value orders.

File a Route Claim Here →

ANR Design offers a purchasable lifetime warranty on the Kydex® shell against cracking or breaking during normal use. Hardware is considered a consumable and may need replacement over time. The standard warranty is 30 days.

Not a retail location

Our Manchester, NH facility is a manufacturing plant only. We do not have a storefront. Please do not arrive without an appointment.

Transmission

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SHOP HOURS OF OPS: Monday – Thursday (0700 – 1630 EST)

MIL/LE DEPT SALES: (603) 518-8650