Operational Protocols
01 // Assurance
Standard Coverage
We stand behind the quality and craftsmanship of our holsters. Our 60-day manufacturer’s warranty covers any defects in materials or labor.
Lifetime Upgrade
The purchasable lifetime warranty covers the holster no questions asked. Dog chewed it? Car ran over it? No problem. You carry with confidence; we protect the gear.
Hassle-free returns
Simply contact our customer service team, and we’ll guide you through the return process. We are committed to reliability.
02 // Logistics & LEad times
DEPLOYMENT METHOD: Products are shipped First-Class (2-5 Days). Tracking intel provided upon dispatch.
⚠ ROUTE PROTECTION: ANR Design recommends Route Package Protection at checkout. This insurance covers the cost if anything happens during delivery. If a package is marked delivered but missing, please contact support immediately.
03 // Return Protocols
Final Sale Warning
Custom holster sales are FINAL. Due to the bespoke nature of our manufacturing, we do not accept returns on custom orders. Please double-check your specs before ordering.
RESTOCKING FEES: Unshipped products refunded after 48 hours are subject to a 10% restocking fee. Non-defective returns (if authorized) are subject to a 30% inspection and repacking fee.
03 // Data, Security & Privacy
DATA COLLECTION
We collect information when you register, order, or subscribe. This includes name, email, mailing address, phone, and payment info. You may visit anonymously.
USAGE PARAMETERS
Your intel is used to: Personalize your experience, improve our website, improve customer service, and process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product.
SECURITY MEASURES
We implement a variety of security measures including Secure Socket Layer (SSL) technology. Payment data is encrypted into our Payment gateway providers database only accessible by authorized personnel. We do not store credit card or social security numbers on our servers.
COOKIE PROTOCOL
Yes, we use cookies to process items in your shopping cart and understand preferences for future visits.
CALIFORNIA COMPLIANCE
We value your privacy and have taken precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
CONSENT
By using our site, you consent to our privacy policy.